At (Kalouhairitage) we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website or purchase our homemade products.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment information (via secure payment processors).
- Usage Information: We may collect information about how you use our website, such as your browsing history, pages visited, and the device or browser you are using. This helps us improve your experience.
- Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small text files that are stored on your device and can be used to remember your preferences and shopping cart.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including payment processing and shipping.
- To communicate with you regarding your orders, including shipping updates and customer service inquiries.
- To improve and personalize your shopping experience on our website.
- To send marketing and promotional emails (with your consent). You may opt out at any time by following the unsubscribe link in the emails.
3. How We Share Your Information
We will not sell, rent, or share your personal information with third parties, except as follows:
- Service Providers: We may share your information with trusted third-party service providers who assist in operating our business (e.g., payment processors, shipping carriers, and email marketing platforms).
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process, such as a subpoena, court order, or government request.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights
Depending on where you live, you may have certain rights regarding your personal data. These rights may include:
- The right to access the personal information we hold about you.
- The right to correct any inaccuracies in your personal information.
- The right to request the deletion of your personal information, subject to certain exceptions.
- The right to opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at info@Kalouhairitage.com or call 718-883-9855/ 774-226-8378